Pekara Dubravica d.o.o. Zagreb, Avenija Marina Držića 4, Croatian tax number: 05873359168 (hereinafter referred to as: Dubravica) thanks you for visiting our website. 

 Protecting your privacy and your personal data is very important to us and we want you to feel safe and comfortable when visiting our branches and using our website.

 Below is more information about the data we collect when you visit our branch and/or use our website, including retention times and the rights you have as a data subject and the responsibilities of a data controller.  



Personal data enable persons (data subjects) to be directly or indirectly identified. The person whose identity can be determined is a person who is directly or indirectly identifiable using identifiers, such as name, ID number, location, IP address, and similar). 

 Dubravica is a data controller and specifies the purposes, manner and methods of collecting and processing of your personal data.



Some of our branches have video surveillance. 

The purpose of processing your personal data collected through video surveillance is the protection of people and property. The lawful basis for the collection of your personal data using video surveillance is the legitimate interest of the data controller. 

The data controller has appointed individuals who have access to video surveillance and a data protection officer who is available for providing more information at

The data controller will not disclose any personal data collected through video surveillance to third parties (as recipients) and shall not transfer them outside the European Union. Personal data collected through video surveillance may be transferred to third parties if recordings made using video surveillance are exempted by the authorities, as the law and statutory rules provide. 

Personal data collected through video surveillance will be kept for 30 days and automatically deleted on the expiry of that term, but may be retained longer if necessary for the data controller’s compliance with a legal obligation or for the establishment, exercise or defense of legal claims.  

The data subject has the right of access to personal data collected by the data controller concerning him or her and also has the right to request rectification, erasure or to restrict their processing. The data subject has the right to object to the processing of personal data and request the data controller to enable their portability. The rights of data subjects can be exercised by sending a question/request/objection to the above address. Data subjects also have the right to lodge their complaint with the Personal Data Protection Agency.



You can visit our website as a registered user and/or a visitor and use it for information purposes only.  

 Use of our website for informational purposes only

If you are using our website for informational purposes only, i.e. you have not submitted your personal data by completing the contact form, registration form or similar, only data sent from your browser to our server will be collected. For technical purposes and in order to ensure a better performance, stability and security of our website, the following data will be collected: 



This website uses cookies, i.e. smalltext files stored in your browser, to optimise the user experience. Cookies, among other things, are used to make the website more user-friendly and enable it to run smoother and us to get a better understanding of your preferences. By using our website you consent to the use of cookies. You can configure cookie settings and block them and still be able to navigate our website, but some of its functionalities will not be available. More about cookies is available under the heading ‘Use of our website for informational purposes only’.


Social Media Plugins

We are currently using Facebook and Instagram plugins.

 Plugins can be recognised as there are icons and checkboxes with the initial letters or logos in the main menu on our website. Please note that we are using the so-called double-click solution, which means that your data are not transferred to plugin providers when you access our website. We enable you to click on the checkbox above the initial letter or logo and initiate direct communication. Only after you click on the checkbox to activate it will the plugin provider be informed of your website access. The plugin provider will then be transferred your data listed under the heading ‘Which data we collect from our website visitors’.

 Plugins enable us to offer you the option of integrating social media and other users and that enables us to improve our offer and make it more attractive to you as our customer. 

 Dubravica has no impact on data collection and processing procedures and has no knowledge of the full scope of data collection, purposes for which they are being collected and retention periods applied by plugin providers or information on the erasure of collected personal data by plugin providers.Data will be transferred regardless ofwhether you have an account open with the plugin provider and whether you are logged in.  If you are logged in the data we have collected will be directly linked to your account with the plugin provider. When you are using the activated button and, for example, establish a link to the page, the plugin provider will store that information on your user account and publicly share it with your contacts. We recommend that you log out after using a social media network, especially before activating the button, because that way you will disable plugin providers from connecting data to your accounts.

 Plugin providers will store data collected from you as a user profile to be used for marketing, market research and/or to adjust its website to users. The data will be used (even for unregistered users) to show personalised ads and so that other social media users would be informed about activities on our website. You have the right to object to the creating of user profile and for that purpose the plugin provider has to be contacted. 

 More information about the purposes and scope of data collection and processing by plugin providers is available in their privacy policies on the links provided below. There you will find information about data subject rights and how to configure settings to protect your privacy.   Plugin providers’ addresses and URL with their privacy policies:

a) [Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, U.S.A.;; other information about data collection: i
Facebook complies with data protection requirements under the EU-US-Privacy-Shield,
b) Instagram LLC, 1601 Willow Rd Menlo Park CA 94025, SAD,

Implementation of Google Maps services

On our website we use Google Maps. That way we can show you an interactive map and enable you to use its functionalities in a simple way. 

 When you visit our website Google will be notified that you have visited a specific webpage. That happens regardless of whether you have signed in using your Google Account. Google is sent page, browser and user information as well, as described under the subheading ‘Use of our website for informational purposes only’. When you are registered with Google, your personal data are directly assigned to your account. If you do not want your personal data to be assigned to your Google Account, prior to activating the button you have to sign out. Google will store your data as a user profile and use them for marketing and market research purposes and/or to adjust its website. That will be carried out primarily (applies on unregistered users as well) for direct marketing purposes and so that other social media users would be informed of activities on our website. You have the right to object to profiling, but to submit your objection you have to contact Google.

 More information about the data collection scope and purpose and data processing by Google Maps is available in their privacy policies on the links provided below. There you will find information about your rights as a data subject and how to configure your settings to protect your privacy. Google processes your data in the United States and complies with data protection requirements under the EU-US-Privacy-Shield,


Legal basis for data collection, processing purposes and retention period

The legal basis for the use of social media plugins, cookies, Google maps and collecting protocol data is Article 6, paragraph 1, of the General Data Protection Regulation, as data processing is necessary for legitimate data collector or third-party interests. 

The purpose of data processing is a long-term and continuous website and user experience improvement. 

The data are erased as soon as they are no longer necessary in relation to the purposes for which they were collected.


Registered users

If you are using our website as a registered user, a member of the Dubravica Club, your personal data that are being collected and processed are listed in the General Terms and Conditions for Using the DUBRAVICA CLUB Membership Benefits you have agreed to when completing our online or printed Registration Form.

The legal basis for data collection is the data subject’s voluntary, free and explicit consent.

When you contact us by email or contact form, the data you have submitted (email, name and phone number) will be used exclusively to enable us to answer your questions. Personal data we require will be deleted as soon as they are no longer necessary or we will restrict their processing if there is a legal obligation to keep them stored. 



You have the right to access your personal data and you have the right to receive your personal data provided to us in a structured, commonly used and machine-readable format. You have the right to ask Dubravica to correct or erase your personal data or to restrict the processing or their transfer and you can also object to processing. If you consented to data processing, you shall have the right to withdraw consent at any time, fully or partially. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

 If you have any questions relating to personal data protection, please contact our data Protection Officer by email or by mail to Pekara Dubravica d.o.o., Zagreb, Avenija Marina Držića 4, with reference “Personal Data Protection”. You have the right to lodge a complaint to the supervisory authority – Croatian Personal Data Protection Agency, Zagreb, Martićeva ulica 14,,



Cookies are small text files created on your computer, tablet or mobile phone and stored in your browser and created automatically by the domain you are visiting as session cookies (first-party cookies) or in cooperation and for the needs of third-party websites (third-party cookies). Cookies usually save your settings, website settings, such as e.g. preferred language or similar. Later, when you return to the website, your browser will send back cookies. These files help recognise visitor preferences during web browsing and that enables proper content adjustment. Cookies may contain a variety of data, including some personal information. The information can be stored only with your consent, i.e. websites can neither access the information not submitted by you, nor access other files on your computer. uses cookies to optimise the user experience. When using our website, you may receive a third-party cookie. uses cookies for statistical purposes and to record the number of visits and traffic and uses a third-party service called Google Analytics. By using cookies, third-party suppliers (including Google), in cooperation with Pekara Dubravica, display Pekara Dubravica ads on web locations on the Internet.  Let us especially emphasize that you can turn off Google Analytics for advertising on the display network and adjusting ads for the Google display network using the Ads Settings ( Detailed third-party information about this service and options for configuring cookie settings are available at

The cookies we use and their duration:




1 week

cv country

1 month

Dubravica language

1 month


2 years


30 minutes


while the browser is open


6 months


10 minutes


Social networks

Social networks can create cookies on your computer. That happens on the websites that enable registration and login via social media accounts and if you are sharing webpage content on social media networks (e.g. via the Like button). How that affects your privacy differs depending on the social network and your privacy settings. Please, visit their websites to learn how to control these cookies.


How to disable cookies?

You can always disable cookies, but that can have a negative effect on your use of various websites, including this one. Cookies settings can be adjusted and configured in your web browser. If your wish to block or prevent cookies on your computer, adjust your browser settings (search for information on how to delete and disable cookies in your browser in the help menu). 


Additional information on disabling cookies

There are several websites for disabling cookies.

For more information go to:

Contact us

Tel: 01 3340 480
Info tel. free of charge: 0800 606 605
Fax: 01 33 999 33

In order to optimise the user experience, this website uses cookies. By continuing navigating you agree to our cookie policy. Click here for more information.